Our airlock broke just like others have described. We caught it fairly quickly so the wine is ok, but it could have ruined the batch. We purchased Speidel due to their reputation for quality but this airlock is poorly engineered.
airlock allows you to draw out samples for testing as well as add chemicals without pulling the lid easy to add gas to top off Need larger gaskets if used on other brands
My cap broke too. But it decideded to break 3 weeks after my tank was open. I agree with the others on how cheap its make. If you plan any long term storage, save yourself the headache and put a 10 1/2 rubber stopper in.
Hey so sorry about your experience. Thank you so much for your feedback. We really appreciate the honesty and value great feedback like this as it helps us improve our products. We try very hard to create the best experience for our customers and provide quality products. Please give us a call at 1-800-600-0033 or email us at info@moreflavor.com so that we can assist you. We are here to help. Cheers!
May 27, 2020
Malcolm l
Rated 1 out of 5
Broken cap. Ruined wine.
Our airlock broke in the same exact place as the above picture in the other review. As a result we lost 25 gallons of wine because we didn’t realize the cap had broken. The bottom part had fallen into the wine tank and the top was sitting loosely over the opening. Gnats got to the wine. It happened really fast and it is a sad day indeed.
We apologize for the bad experience you've had with this airlock. We are dedicated to providing the best support and products that we can. We are happy to work with you to find a solution to the issue, be it a replacement, refund, or exchange. If you haven't been in contact with our CS team yet please give us a call at 1-800-600-0033 or email in to info@moreflavor.com. We are always here to help. Cheers!
May 29, 2020
Malcolm l
Rated 2 out of 5
could use a redesign
I've broken 2 of these so far in the exact same way. The way this works is that the bottom 2 pieces screw into each other clamping around the metal lid. Since this sits under the level of the wine it needs to be tight in order to prevent leaking. The top lid piece also screws on. The cap has a gasket in the top of it to make a tight seal. The problem is when you try to unscrew the lid the bottom part will come unscrewed as well. The bottom threaded part is really thin where the threads start. That is the place it has broken both times for me. They need to make this part thicker and it would probably solve all the issues i have with it. It can't handle the stress of being tight and will split at the threads eventually.
Hey so sorry about your experience. Thank you so much for your feedback. We really appreciate the honesty and value great feedback like this as it helps us improve our products. We try very hard to create the best experience for our customers and provide quality products. Please give us a call at 1-800-600-0033 or email us at info@moreflavor.com so that we can assist you. We are here to help. Cheers!
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