Security, Privacy, Return and Warranty Policies
Security is something we take very seriously at MoreFlavor. Because of this, we have partnered with a firm for the last 4 years that has a great reputation and past history of maintaining information as safe as possible. We have visited the facility that our servers are hosted in and they have state-of-the-art security as well. To read our full privacy and security statement, please click here.
Privacy is also something that we are very passionate about. We use constant contact to email our customers. We have chosen them to do our mailing as they make un-subscribing very easy and safe. We will never sell your information to anyone. To read our full privacy and security statement, please click here.
Returns do happen and we try to keep it simple. If the return is due to a mishipment on our end, please call us at 1-(800)-600-0033 or e-mail us at firstname.lastname@example.org with the invoice number and product that was mis-shipped and we will get you taken care of right away.
If the return is because of a mis-order by the purchaser, we do have a 30 day no hassle return policy with a full refund*.
*Exceptions are perishable products and actual shipping cost if Moresaver! Shipping. The 30 days begins at package being received by customer if the package can be tracked. If not trackable, 30 days begins 10 days from the day it shipped from our warehouse.
To set up a return, you will first need an RMA#. To get this, please fill out our return form. You'll want to have the following information available when doing so; the original invoice, the items you wish to return, and the best way to contact you. You'll receive your RMA# within 3 business days of filling out the form.
Warranty: Equipment is guaranteed to be free of manufacturing defects for one year from the date of purchase. Some items have special extended warranties from either us or the manufacturer. That information is noted in the product description when applicable. Please contact us before sending items back to ensure prompt and accurate service.
Pricing: Pricing, product descriptions and pictures in the catalog are subject to change without notice. The most current pricing can always be found on our website. You can also call or e-mail our customer service team. Phone: 1-(800)-600-0033 or e-mail email@example.com.